Privacy Policy

www.fundbook.co.in (hereinafter referred to as the "Website") is owned, developed, operated and maintained by ("the Company"), a company incorporated under the Companies Act, 2013, having its registered office at: Noida, Gautam Buddha Nagar - 201301, Uttar Pradesh. The email of the company is: support@fundbook.in

In this Privacy Policy, "we", "our", and "us" means the Company; "you" and "your" means any person who accesses and uses this Website.

This Privacy Policy covers this website's treatment of personally identifiable information that the company collects when you are on this website, and when you use this website's services. This policy also covers the company's treatment of any personally identifiable information that the company's business partners share with the company. This policy does not apply to the practices of companies that the company does not own or control or to people that the company does not employ or manage.

In Brief

Protecting your privacy is of the highest importance to Fundbook, and we are committed to safeguarding it. This Privacy Policy explains how we collect, process, store, and share personally identifiable information ("Personal Data") from users of our platform, including MSMEs, Chartered Accountants (CAs), and lenders. It also includes information you provide to us directly or that we may collect through integrated service providers. By using our Website or any of our Services, you are considered to have read and accepted this Policy; if you do not agree, please do not use our platform. This policy should be read together with our Terms & Conditions. It does not apply to third-party services not operated or controlled by us. We use Information and Communication Technology (ICT) to make the process seamless, including the use of cookies. By consenting to cookies on your first visit, you allow us to use them on every visit, which helps in storing visit data, enabling analytics, and supporting features like our browser extension. This policy outlines how we use personal data, when we may share it with third parties, and how we keep it secure. Please check this policy regularly as it is subject to change without notice. Your continued use of the platform signifies your agreement to those changes and to the use and disclosure of your information in line with this Policy.

Collection of and processing of your personal data

The use of this platform may result in the collection and processing of your personal data. The term "personal data" under data protection law refers to all information relating to a specific or personally identifiable person (PII). An IP address can also be considered personal data. An IP address is assigned to each device connected to the internet by the internet service provider so that it can send and receive data. When you use the platform, we collect data that you provide yourself. In addition, when you use the platform, we also automatically collect certain information about your use of it.

We process personal data in compliance with the applicable data protection regulations. When you use this platform, we will process personal data only with your consent, for the performance of a contract to which you are a party, or in order to take steps at your request prior to entering into a contract, for compliance with a legal obligation, or if the processing is necessary for the purposes of our legitimate interests or the legitimate interests of a third party, except where such interests are overridden by your interests or fundamental rights and freedom which require the protection of personal data.

Collecting personal information

We may collect the following personal information, including but not limited to the following:

  • information about your computer including your IP address, geographical location, browser type and version, and operating system;
  • information about your visits to and use of this website including the referral source, length of visit, page views, and website navigation paths;
  • information, such as your email address, that you enter when you register with our website, to set up subscriptions to our emails and/or newsletters, etc.
  • information such as your identity proofs, if required and submitted to the site for legal or website purposes from time to time.
  • information that you enter when you create a profile on our website for example, your name, profile pictures, gender, birthday, relationship status, interests and hobbies, educational details, institute details, employment details etc., which may be requested on portal from time to time;
  • information that you enter while using the services on our website;
  • information that is generated while using our website, including when, how often, and under what circumstances you use it;
  • information relating to anything you purchase, services you use, or transactions you make through our website, which includes your name, address, telephone number, email address, and credit card details;
  • information contained in any communications that you send to us by email or through our website, including its communication content, metadata and hashed data;
  • Information in relation to your business including relevant and necessary financial and GST details such as PAN, GSTIN etc. and all such additional information in relation to your business.

Certain areas and features of the website are available to you without the need to provide us with any information. However, other features of the Site or the Service such as applying for a loan will require providing the platform with details such as your name, email address, address, mobile number, PAN, employment and income details, identifying information about a potential co-loan applicant (when applicable) etc., personally identifying information, a username and a password (collectively the "Registration Information"). There are no user IDs & passwords of any government or other institution asked on the platform. Any of your information that has been availed from any third party, based on this consent, shall be used only in accordance with specific internal procedures as well as the statutory stipulations and safeguards governing access, in order to operate, develop or improve the service.

Processing personal information

The company and its partners collect and use your personal information and other information only as follows ("The purpose"):

  • To send you any administrative notices, offer alerts and other Transactional Communications relevant to your use of the Service;
  • To enable you to apply for certain products and services for which you have chosen to apply;
  • For market research, project planning, troubleshooting issues, detecting and protecting against error, fraud or other criminal activity;
  • To third-party contractors and partners that provide services to the company and are bound by these same privacy restrictions & confidentiality obligations;
  • To enforce Company's terms & conditions;
  • To use data in connection with legal claims, compliance, regulatory and investigative purposes as necessary (including disclosure of such information in connection with legal process or litigation);
  • To analyze usage of the site and to improve the Service/s and security;
  • To otherwise as set forth in this Privacy Policy;
  • To perform various analytics for the betterment of the user experience/products;
  • To carry out obligations arising from any contracts entered into between the User and company and to provide User facilities and services as per Users interest;
  • To notify the User about changes or updates to application's User account;
  • To respond to the Users to requests, inquiries, comments or concerns;
  • To allow the User to participate in interactive features of our service when User chooses to do so;
  • If you contact our customer service team, we keep a record of your correspondence with us, in order to optimize our service for you;
  • If you have given us permission, we will send you push notifications via our Platform to inform you about your membership status and to notify you of the latest status and other activity with regard to Your Account. We may also send you push notifications with suggestions you might like and other promotional material.

Sharing of personal data

As a policy, we do not disclose any personal information to anyone other than our employees, officers, professional advisors, trusted third-party contractors, and service providers, as reasonably necessary for the purposes set out in this policy. We may disclose your personal information to any member of our group of companies (this includes our subsidiaries, our ultimate holding company/ies, and all its subsidiaries) as reasonably necessary for the purposes outlined in this policy.

Your personal data may be shared only under the following conditions:

With Trusted Third Parties

  • Banks, NBFCs, and other lenders for the purpose of loan assessment and disbursal.
  • Chartered Accountants acting on your behalf to assist with financial documentation and applications
  • Technology partners providing secure hosting, data analytics, or KYC verification.

Co-branded Experiences

If you access Fundbook through a co-branded partner campaign or portal, relevant data including your name, mobile number, and loan details may be shared with the partner for the specific purpose of service delivery or follow-up.

There are several products and services that may be offered by third parties on our platform, such as bank statements, ITRs, credit scores, GST returns, data from MCA, etc. (collectively referred to as "Offers"). If you choose to apply for these products or services, disclose information to those providers, or grant them permission to collect information about you, then their use of your information will be governed by their own privacy policies, and they will act as data controllers of your information. You should evaluate their privacy practices and review their privacy policies before choosing to use their services. Fundbook is not responsible for the privacy practices of these external service providers.

Personal data may also be shared with third-party service providers who will process it on behalf of the Company for the purposes identified above. These include:

  • Payment providers
  • Identity verification agencies
  • Credit rating agencies
  • Fraud prevention agencies
  • Digital marketing and content delivery agencies
  • GST Suvidha providers
  • Application service providers
  • Bank statement analyzing agencies

For the purposes of applicable Data Protection Law, the Company is the data controller of your personal data. You can get in touch with the Company by using the contact details mentioned on the contact us page.

Personal data may be shared with government authorities, law enforcement officials, or relevant regulators if required for the above purposes, mandated by law, or necessary for the legal protection of our legitimate interests in compliance with applicable laws.

In the event that the business is sold, merged, or integrated with another business or investor, your personal information may be disclosed to our advisers and any prospective purchaser's advisers and may be transferred to the new owners or investors.

Security of your personal information

  • We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it.
  • We use a combination of firewalls, encryption techniques and authentication procedures, among others, to maintain the security of your online session and to protect the accounts and systems from unauthorized access.
  • All electronic financial transactions entered into through our website will be protected by encryption technology.
  • When you register for the Service, this platform requires a password from you for your privacy and security. The platform transmits information such as your Registration Information for the company/ this platform or Account Credentials securely.
  • Our databases are protected from general employee access both physically and logically. We encrypt your Service password so that your password cannot be recovered, even by us.
  • You acknowledge that no method of transmission over the Internet, or method of electronic storage, is 100% secure, however, therefore, we cannot guarantee its absolute security. If you have any questions about security on our Website, you can contact us on the email provided in contact us segment on our website

Contact us with questions or concerns

If you have questions, comments, concerns or feedback regarding this Privacy and Security Policy or any other privacy or security concern, send an e-mail to support@fundbook.in. This Policy shall be governed by and construed in accordance with the laws of the Republic of India and the courts at Ahmedabad, Gujarat, India shall have sole and exclusive jurisdiction in relation to any disputes arising out of or in connection with this Policy.

Children's Privacy

Our Services do not address anyone under the age of 18. We do not knowingly collect personal identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions. Users below 18 years of age are advised to use this platform/ Services under guardianship of their parent/s and/or legal guardian.

Last updated: January 2025